FREQUENTLY ASKED QUESTIONS
HOW DO I BOOK SANTA?
Call 704-618-1709 or fill out the short form. Santa Rich will review your request and get back to you within 24 hours to discuss arrangements for your visit.
DO YOU SEND A CONTRACT?
To guarantee rates and terms quoted, all bookings are done with a contract booking form. Copies of our contract are on line. Each contract contains the details of the actual event, all of Santa’s information and contact phone numbers, so that you and our office may be in direct contact with each other. Contracts also contain all deposit and payment details, as well as other important information and deadlines. To pay deposit, you must contact Santa directly at time of confirmation.
IS A DEPOSIT REQUIRED?
WHAT HAPPENS IF I NEED TO CANCEL?
WHAT IF I HAVE A SPECIAL REQUEST OR NEED TO MAKE A CHANGE IN THE SCHEDULE?
WHAT KIND OF BACKGROUND CHECK DOES YOUR COMPANY PROVIDE?
WHAT KIND OF INSURANCE DOES SANTA HAVE?
HOW EARLY WILL SANTA Rich ARRIVE?
DOES SANTA RICH REQUIRE ANY BREAKS?
Due to the nature of Santa RICH’s traditional outfit, it is necessary that he have periodic breaks and that his performance location be cool and comfortable, we recommend no more than 70°. If outdoors or in a warm environment, appropriate breaks may be necessary as per health and safety regulations. It is assumed that all events will be indoors, or that arrangements have been made if event is held outdoors, and therefore cancellations due to inclement weather are not accepted.
CAN WE USE THE PHOTOS OF SANTA RICH FOR OUR COMPANY ADVERTISING AND MARKETING?
WHAT WILL SANTA BE WEARING?
DOES SANTA BRING A CHAIR, A PHOTO BACKDROP, OR A Camera/Photographer?
In most cases, no. But arrangements can be made for them to be provided for an additional fee. Just call 704-618-1709.